Canara bank

Canara bank
Mission:
To provide quality banking services with enhanced customer orientation, higher value creation for stakeholders and to continue as a responsive corporate social citizen by effectively blending commercial pursuits with social banking.
Objective:

1. To promote and develop in India, sound and progressive banking principles, practices and convention and to contribute to the developments of creative banking.

2. To initiate advance planning for introduction of new systems or services in the banking.

3. To project a good public image of banking as a service industry and develop good public relations.

Strategies:

1. Customer comes first.
Banking has become the commodity business. By getting to know customers, commodity bankers hope to build long term relationships and attract new customers.

2. Broadening customer base.
They are trying to gain customer by adding new location.

3. Core banking.
Its helps the customer save time, reduce costs and improve operation.

Policies

1. Customer would be contacted ordinarily at the place of his choice and in the absence of any specified place at the place of his residence in the case of retail customers and in the place of business or residence as the case may be in the case of other customers.

2. Identity and authority to represent will be made known to the customer at the first instance.

3. Customers’ privacy would be respected.

4. The bank is committed to ensure that all written and verbal communication with its customers will be in simple business language and bank will adopt civil manners for interaction with customers.

5. Customer calling time will be between 0700 hrs and 1900 hrs, unless the special circumstances of the customer's business or occupation demands otherwise.


Rules and procedure:

1. Fair practices especially with regard to collection of dues and repossession of security

2. Fostering customer confidence and long-term relationship.

3. Do not follow any rules that are unduly coercive in collection of dues.

4. Bank's dues-collection policy is built on courtesy, fair treatment and persuasion.


Programme/project:

Canara Bank holds career guidance programme

Centre for entrepreneurship development for women of Canara Bank, Circle office, Hubli, conducted a career guidance programme for the final year students of SJMVS Arts and Commerce College for Women here recently. Bank's deputy general manager Jaiprakash inaugurated the programme. He said the bank motivates, trains and assists aspiring women entrepreneurs so that they become assets of the country.
Noting that the bank gives 1% and 0.50% concessions for women on education loan and for taking up entrepreneurship, he asked the students to derive maximum benefit of the facilities for a better future.


Canara Bank Relief and Welfare Society for Aged, Child welfare, Disability.

This organization has been working since 1961 in the above areas. It is recognized charitable organizations. It runs a 100-bed hospital, a foundling home for children (which is a licensed adoption centre for both in-country and inter-country adoptions); home for elders, a geriatric care centre, a Braille transcription centre and a counseling centre. It depends on financial assistance by individuals and institutions apart from the hospitals own generation of income.

Budget:

In the budget of Canara Bank they first lay down the fundamental targets necessary for continuous progress of the business. These target may be in rupee figures, market share, expansion and diversification etc.
Canara Bank (CNBK) reported a net profit of Rs7.2bn for Q4FY09 ahead of expectations. The robust performance was driven by better than expected NII and higher treasury income.